The Support Centre

Helping you get the answers!

Whilst we have a team working 24/7 to answer your queries, it can often be just as quick to find the answer you are after via the Support Centre.

There you will be able to find help and advice on all things relating to:




Account Help - including help with:
• Account Creation
• Account Recovery
• Account Security
• Account Profile and Settings
• Offences and Rules
• Chat Features


Billing Information & Help - including help with:
• Membership benefits
• Help with all payment methods
• Membership and payment issues
• General membership and payment queries
• Squeal of Fortune payments


Technical Help - including help with:
• Disconnections
• White/Black Screens
• Mouse Issues
• Java Issues
• Website Issues
• Sound Problems
• Login Issues
• Updating Software/Hardware
• Connection Difficulties
• Submitting a Bug Report