Hi everyone,

Today at 20:00 (8pm BST/official forum time) Mod Kelvin (Head of Community Management), Mod Paul M (Community Management Unit Leader) and Mod Catia (Localised Player Support Unit Leader) will be answering your questions about RuneScape community management in a live Q&A session.

If you want to pose a question to the Community Management Team please go to this thread, which will be unlocked shortly before the session starts.

In addition to the answers given on this thread, the Community Management Team have already answered some questions posed on our forums, you can find these questions and answers on this thread.

We hope you all enjoy reading the answers below, and that you find this session interesting and informative!

Good evening

So you have Mod Paul M, Mod Catia, Mod SteveW & myself at your disposal.

Hope you like it

Mod Kelvin

Eassc,

1) Are people in Jagex HQ at all times?
2) Did you read my post in the "Are you player focused thread"?
3) Any way I can know how many hours I have played on my account? And is there a feature going to be added for this soon?


Answer:

1) yes - 24/7 and 365 days a year!

2) Not yet, but I will tomorrow

3) I won't tell you...because there will be a feature in the not too distant feature

Mod Kelvin

Requiem1160,

How often do Player Moderators/Forum Moderators get picked?

Answer:

Every week

Mod Kelvin

Night Tied

Are players able to edit their application of interest in the ‘Are you community focused?’ thread?

Answer:

Yes, you can edit your own post

Question:

And have any players been invited from that thread yet?

Answer:

About 1,500 have been checked out

Mod Kelvin

Revs90

I want to know if you could stop choosing dead serious player moderators and chose people who the community
could actually appreciate. You seem to only choose people who spend their whole life playing your game.

Answer:

Hey - sounds like you need to cheer up a tad

We've already changed the profile of potential Player Moderator - see the Previous Answers Thread in News & Announcements

...on the point about only choosing people who spend their whole life playing our game...surely that's kind of the point - Player Moderators are players who play

Mod Kelvin

Ayush S92

There are rumours that the PMods and FMods would get a chance to play the closed beta of MechScape before its release to the rest of the players...so just wanted to confirm is this true?

Answer:

maybe at some point...but I'm not going to say anything about MechScape tonight, I'm afraid - sorry.

Mod Kelvin.

Clonewars3 asks:

As the Community Mangement team is doing an awesome job with player events, will there be any chance for the f2p community to have regular j-mod events. Myself and my events community are doing all that we can for the f2p awareness topic, and all we can for f2p events.

In the future will there ever be J-mod events including the f2p community. Such as clan wars, fist of guthix, great orb project and more.

I've seen the FunOrb j-mod clans, and they're awesome! Any details on this topic, as if these "j-mod events" will come to RuneScape, and if so will the f2p community be involved with them too?

Answer:

We are always interested in organising f2p events. In fact, all our player surgeries are held in world 74, which is a free world.

Is hard for us to get involved in events that involve combat, however this would be something cool to do and we are looking ways to make this happen in the future.

As for J Mod clans we know that they are really successful in FunOrb and we would love to get something similar going in Runescape.

Dezolude

1) is there ever a point or a number in which you feel that you have enough volunteer moderators to stop recruiting in such heavy extremes?

2) What is the likelihood of a player getting a dual moderator invite if they haven’t been a moderator before?

3) Do you feel that having a player recommend themselves to being a PMod is a good idea as a lot of individuals can change their approach in order to becoming a PMod and increasing the number of “Wbms” who really are just trying to get a crown more then help out the community. What is your approach to this view and was this actually a plan to see more community topics on forums, regardless of player intentions to help or not?

Answer:

1) We want as many fantastic community heroes and pioneers as are in the game and on the forums as possible to be moderators - so there's no upper limit

2) If they're a community minded player adding value to the community on the forums and in game, then there's every chance

3) If someone has no substance to their own recommendation, and are simply a WBM, then they won't be invited. If someone suggests themselves, and they meet the criteria we've spelt out, then we want them!

As for the second part of this question - I'm not a fan of conspiracy theories

Mod Kelvin.

Cgerman

Sorry...these were best answered by Mod Mark and Mod Fetzki last week - you'll have to wait for the next Content Q & A, I'm afraid.

Mod Kelvin